Friday, October 26, 2007

A Whirlwind of a Weekend (literally)

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This is what happens when you hand your camera to a random man in the Louisville airport. You get the best picture ever--everyone looks great, all eyes open, all smiles natural--but it's completely out of focus. This is Judy, Teresa, The Colonel, Jill, me and Jean. We met Judy there, but Teresa (who was coming from FL) blew me away by showing up at the Atlanta airport while Jean, Jill and I were eating lunch. I think I said something intelligent like, "Ahhhh..." whilst doing a fine imitation of a fly-catching frog. It was a nice start to a fun weekend. Even though I did resemble an amphibian.

From the airport, we proceeded to the Seelbach Hilton, a historic hotel, where "historic" translates into small, bizaarely shaped rooms and a confusing maze of hallways. If your room is 450, which way would you head given this sign:

Jill, my roomie, successfully headed to the left while I boggled about the overlapping intervals. After checking in, Jill and I set off to visit the EGA museum, because ASG won't be returning to Louisville next year, and this was our last chance. Also, because it's our last year, the weather decided to be glorious. You know, kind of like how your hair looks the day of a haircut. It's been bedraggled for the past week, but suddenly you're ready for the cover of Vogue. The past three years, it's been disgusting: 45F and rainy all weekend. This year it was about 70F and sunny. I had a crisis trying to pack; I couldn't really believe it'd be that nice. But it was.

Wait, why are we at the river? Well, we decided to walk down there after discovering the museum was closed for installation of a new exhibit until the day after we left.

Do you think they could have mentioned this on their web site? The bonus was that we scoped a French bakery to check out for breakfast the next day.

Thursday night after listening to Jean complain that her roomie Teresa wouldn't let her watch The Weather Channel (foreshadowing: your key to quality blogging), we hailed the hotel shuttle and headed off to Lynn's Paradise Cafe. Lynn's has a kite tree in the middle of the room.

It's got ugly lamps and legs on the wall.

It also has great food (Pan-Fried Pecan Chicken in Woodford Reserve Mustard Maple Cream Sauce, anyone?) and a fabulous quirky store in the front. This is what I brought home for Michael. The small bandanges are skulls, the large ones are pirate flags, and the "treasure" was the pirate duck. We love that the pirate duck 1) is black 2) has a pirate "logo" on its chest 3) has an eye patch on AND 4) has horns. It's like a design by committee where everyone's ideas got approved.

But maybe the best part is the amazing staff. They are so attentive and fun, and...hey, wait a minute. Why have we been standing at the hostess's station for, like, five minutes with nary an acknowledgment of our existence? Ann starts to tell me it's because she is invisible. Oh, wait, here comes the hostess. She's answering the phone. She's hanging up the phone and walking away. Hunh. Oh, good, here comes a waiter. He'll help us. What's that he's saying?? "...tornado warning and we need you to either leave the building or come down to our basement. We'd prefer you come to the basement." OH, so that's what those sirens we heard when we were getting out of the shuttle were for!

I must mention at this point that I had completely forgotten that we were practically in the Midwest. In downtown Atlanta, tornados don't seem like that big a deal. I know that one had hit our loft building about 12 years ago, but usually the big storms hit in the 'burbs, as our smog shield holds firm. I also vaguely remember tornado drills in elementary school in Mississippi, but in the Midwest, things are more serious. On the way home, I noticed there's even a tornado shelter in the airport by the women's bathroom. So, even though I thought we were all being just a little overcautious, I followed the waiter, along with the rest of the restaurant, down to their basement, where we checked out all the industrial-sized food...

...called everyone to let them know we were OK...

...and snarfed down some great food. The staff brought down all the orders that were "up" at the time we had to go down there, gave us all silverware, and said, "Share with your friends!" They also handed out Cokes and lemonade, and every body dug in. It was like a party, really, with a bunch of strangers. The staff kept apologizing, but we were amused at the whole thing. At least, I was. I think a few others may have been a bit more traumatized.... They had a radio down there for us, and every half hour or so, they would announce, "There's going to be a twenty minute period of clear weather, so if you can get somewhere in that time, you might want to try it." By the end of the storm, there were only three groups left. Finally, they came down and told us that we could go upstairs and order whatever we wanted, on the house, but they asked us to take care of our servers. We, of course, tipped them about the cost of our meals. Our waitress was fabulous, and the food was just outstanding. The only downside was that we couldn't stick around for dessert.

And that was just the day we arrived!! More to come....

JiffNotes
I'm always "blown away" by the food at Lynn's. And don't ask strange men in airports to take your picture if you want it to turn out well.

Wednesday, October 24, 2007

Pink sucks!

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OK, I really want the hand-held one, and DH even more so, and I don't need a vacuum cleaner (all hardwoods, baby). So if I win, contact me and I'll trade you the pretty pink one for a hand-held. =)

Pink Dyson Vaccuum Giveaway by the Domestic Diva

JiffNotes
It's Breast Cancer Awareness Month, people!! And the only thing that sucks more than a Dyson is cancer!

Thursday, October 18, 2007

Off to ASG

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I'm off to ASG for the weekend, so still no update on my weekend away with my sisters to Helen two weekends ago, despite my middle sister's incessant begging for pictures. =) Hopefully when I get back Sunday night, I'll have the energy, but no promises.

I was reminded by my friend Teresa's blog of the round robin pieces I did with her and my other DFs Judy and Jill. They were inspired by ASG, so I thought it was appropriate to post the picture, even though they were done "long" ago. Plus, you readers have been starving for pictures lately.



If you want to learn more about them, see closeups and band-by-band blow-by-blow accounts of how we designed them, you can. Basically, we each did two sections on each other's RR: one inspired by Moss Creek Designs, the other designed by each of us. Teresa's came from photos she took on a trip to Israel; mine were blackwork designs inspired by ironwork I photographed in Paris (I got many a strange look from people on our tour bus: "What's she snapping now?? The Eiffel Tower is the other direction!!") They're each a special reflection of where we were in our lives at that time. And mine is definitely one of the first things I'd grab in case of evacuation for any reason! =) I hope you enjoy!

JiffNotes
Heather's left the state...again. Enjoy some reminiscences while she's gone.

Monday, October 15, 2007

Really?

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I had to take this test after seeing it on Erin's blog.

Hunh. I never would have guessed this result. Nikki, possibly. Hiro, maybe. I can't paint or draw to save my life!!

Your Score: Isaac Mendez


You scored 33 Idealism, 41 Nonconformity, 70 Nerdiness




I need painting supplies.
Congratulations, you're Isaac Mendez! You're a talented, creative, artistic soul with a few demons you've been working to overcome. You are really passionate person and you are not afraid to express yourself or your emotions. Your best quality: Creativity and artistic talent. Your worst quality: A possibly addictive or indulgent personality

Link: The Heroes Personality Test written by freedomdegrees on OkCupid, home of the The Dating Persona Test

JiffNotes
=( Rats, I wanted to end up as Hiro. {{{(>.<)}}}

Friday, October 12, 2007

Don't read this; it'll just make you mad...or confused

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After spending an hour on the phone with Earthlink last week to correct a "pending charge" of $149.95 (for "early termination"...hahahahaha), I got an invoice from them today that they had charged me the $149.95, anyway. I had a credit on my account of about $110 (from previous invalid charges), and then they charged the remaining $44 or so to my Amex. So, my account balance was zero, and they owed me $149.95. Simple, right? ... I had to pause there so that my insane laughter could taper off.

Here's how the chat went (and in the interest of full disclosure, I had some of the numbers wrong; this month's invoice charged me $149.95 + a valid $3.95 monthly fee, and I left that out of some of my calculations):

'Gordy B' says: Thank you for contacting EarthLink LiveChat, how may I help you today?
lottloft@mindspring.com: Hello! My recent invoice, ###, shows a charge of $149.95. That should have been credited to me; the confirmation number I have for you is ###, from Carl.
Gordy B: I am sorry to hear that.
Gordy B: Please let me check our records and assist you.
Gordy B: I would like to inform you that you were charged $149.95 on invoice but not on your card. Right?
lottloft@mindspring.com: I previously had a credit balance of $110.84. So, $43.06 was charged to my card.
Gordy B: Yes, that is right, you were provided a credit of $99.95 as the Waver for the DSL service.
lottloft@mindspring.com: yes, this was the second time I was charged this invalid charge.
Gordy B: But were charged $50.00 as a partial charge for the equipment as you are still under the commitment with Phone service.
lottloft@mindspring.com: nope, I don't have phone service with you
lottloft@mindspring.com: Are you unable to find the credit with the confirmation number ###
Gordy B: One moment.
Gordy B: Thank you for being on hold.
Gordy B: Yes, I see that according to the case you were provided only a credit of $110.00 and not more than that.
lottloft@mindspring.com: That is incorrect. At the time, my account had a $110 credit on it already, and a "pending charge" of $149.95. The confirmation number I gave you was to revoke the $149.95 pending charge. It is an invalid charge, as I should not have been charged for early cancellation (I've been with you for about 10 years). I also should not have been charged the $50 moving fee, as the service was never moved. I have no desire to waste another hour of my day arguing on the phone as I did when I got that confirmation number, so please rectify this situation now, or pass me to a supervisor who can help me.
Gordy B: I am sorry to inform you that according to the confirmation number provided to you the information is as " tell eu that we already provide the credit for 110 dollars".
lottloft@mindspring.com: OK, well, pass me to someone that can credit this second incorrect charge.
lottloft@mindspring.com: The $149.95 is an invalid charge.
Gordy B: One moment.
Gordy B: Thank you for being on hold.
Gordy B: I see that the balance of $43.06 has been provided to you as credit.
Gordy B: On your account and it will be adjusted on your future invoices.
Gordy B: I am sorry for the confusion with the statement in the case number referred by you.
lottloft@mindspring.com: What is my current account balance?
Gordy B: It is that you have no balance due on your account.
Gordy B: From your end.
lottloft@mindspring.com: So, you should be issuing me a credit of $149.95 for the invalid charge: $110.84 of which was paid from the previous credit on my account, and $43.06 of which was charged to my American Express.
Gordy B: Yes, you are right.
lottloft@mindspring.com: ok
Gordy B: I appreciate your patience and understanding in this concern.
Gordy B: Is there anything else I can help you with?
lottloft@mindspring.com: When will that credit be issued?
Gordy B: It is already been issued and you will receive it within 7 - 10 days on your Amex card account.
lottloft@mindspring.com: What is my confirmation number for that?
Gordy B: One moment.
Gordy B: Thank you for being on hold.
Gordy B: The confirmation number is " ###".
Gordy B: Have I answered all your queries?
lottloft@mindspring.com: I just want to make sure I understand. In 7-10 days, a credit will appear on my American Express for $149.95. The confirmation number for this transaction is ###
Gordy B: The balance of $43.06 will appear out of $149.95 with the confirmation number provided.
lottloft@mindspring.com: So I should deny the charge of $43.06 to my American Express that has already occurred?
Gordy B: Yes, it will be refunded on your Amex Card back.
lottloft@mindspring.com: So, to confirm again. In 7-10 days, two credits will appear on my American Express. One for $43.06, and one for $106.89.
Gordy B: I did not get you by $106.89.
lottloft@mindspring.com: You owe me $149.95. I am trying to understand how that credit will be given to me.
Gordy B: I would like to inform you that you were already provided $110.00 and now I have provided you $43.06 as the refund and that makes the total of $153.06 that was deducted from your card.
lottloft@mindspring.com: That $110 was from a previous invalid charge.
lottloft@mindspring.com: It was applied to the $149.95 you incorrectly charged me AGAIN
Gordy B: You were charged only once for the invalid charges.
lottloft@mindspring.com: That is incorrect
Gordy B: I assure you that you were never charged twice for the incorrect amount.
lottloft@mindspring.com: I have been charged multiple times for invalid charges, and I am getting really, really tired of it.
Gordy B: But according to our records and invoices with our database I see that the balance is correct.
lottloft@mindspring.com: On 8/15, I was incorrectly charged for ADSL reactivation.
lottloft@mindspring.com: AND for Unlimited DIal up
lottloft@mindspring.com: These charges were in the amount of $116.19
lottloft@mindspring.com: The credit requests were approved on 8/21.
lottloft@mindspring.com: This resulted in my account having a credit balance of $116.19 (invoice ###)
lottloft@mindspring.com: Then, on 8/24, I was incorrectly charged for shipping on returned equipment.
lottloft@mindspring.com: This credit request was approved on 9/28.
lottloft@mindspring.com: This resulted in my account having a balance of $110.84
lottloft@mindspring.com: As it did, at the start of invoice ###
Gordy B: Yes, you are right.
Gordy B: But I need to also deduct the charges of $3.95 for 3 months on that amount. Right?
lottloft@mindspring.com: The $3.95 for 3 months is a valid charge. I am on the email-only plan.
Gordy B: Okay, if those charges are deducted from $149.95 then the balance can be provided to you.
lottloft@mindspring.com: No, those charges were all paid as well. We are disputing an invalid charge of $149.95. Since my account shows a zero balance, you owe me $149.95
Gordy B: Okay, as you wisht.
lottloft@mindspring.com: You need to credit me $149.95. That is the amount that I have paid you that I should not have.
lottloft@mindspring.com: OK, so you are going to credit my American Express $149.95. What is the confirmation number for that?
Gordy B: The confirmation number will be the same.

I have to say that the most distressing thing about this whole fiasco is the rep's use of a line from The Princess Bride to surrender.

JiffNotes
Earthlink still stinks. I'll be astonished if they get my account right next month.

Old Geek-outs